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Privacy Policy

Last updated: May 2026

Freedom First Propane ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and your choices. By using our website, you agree to the practices described here.

Information We Collect

We only collect information you choose to provide. When you submit our contact or service request form, we may collect:

  • Your name
  • Your phone number
  • Your email address
  • Any details you include in your message, such as your address or service needs

We do not use website analytics or advertising trackers. We do not collect browsing data, and we do not build profiles on visitors.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiry or service request
  • Schedule deliveries, installations, or service calls
  • Contact you about your account or the services you requested

We will never sell, rent, or trade your personal information to anyone.

Text Messaging

If you provide your phone number, you may receive text messages from us related to your service, delivery, or account — for example, delivery confirmations, appointment reminders, or account updates. Message and data rates may apply. Message frequency varies based on your service activity.

You can opt out of text messages at any time by replying STOP to any message, or by contacting us directly using the information below. We do not use your phone number for marketing texts without separate consent, and we do not share your number with third parties for their own marketing purposes.

Payments

When you pay an invoice online, payment is processed by Stripe, a third-party payment processor. Your card details are entered on Stripe's secure platform and are never stored on our website or servers. Stripe's handling of your information is governed by its own privacy policy, available at stripe.com/privacy.

Spam Protection

Our contact form uses Google reCAPTCHA to prevent automated spam. reCAPTCHA collects certain information to distinguish humans from bots and is subject to Google's Privacy Policy and Terms of Service.

How Your Information Is Stored

Form submissions are delivered to us by email and hosted through our website platform, Webflow. We retain the information only as long as needed to serve you and maintain our business records.

Your Choices

You are never required to submit information through our website — you can always reach us by phone instead. If you'd like us to update or delete information you've submitted, contact us using the details below and we'll take care of it.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this privacy policy or your information, reach us at:

Freedom First Propane
Phone: (814) 493-9936
Email: joshfreedomfirstpropane@gmail.com
Franklin, PA 16323

Freedom First Propane

Local, family-owned propane delivery and installation serving Franklin, PA and the surrounding communities in Western Pennsylvania.

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(814) 493-9936

1553 State Route 428
Oil City, PA 16301

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